How do I complete online registration?
Where do I get my access code to create a PowerSchool account?
You should have received this from your school site. The District staff can find it for you by calling (707) 747-8300.
I forgot my PowerSchool username or password!
We can help with that. Remember this cannot be done on a mobile device
- Check to see if you know the username
- if so, enter it in the log-in box
- enter the password in the Password box
- if you do not remember the password for the account, click on the line below the log-in box that says Forgot Username or Password?. A reset will be sent to the email on file.
- if you do not receive the email, the District staff can look up by child’s name (call (707) 747-8300)
if you do not have an account, go to ps.beniciaunified.org and click on Create Account tab
I have multiple students, can I link their accounts? How?
Adding a student to a family:
- Parent site – ps.beniciaunified.org and then sign in
- On the left menu
- Click Account Preferences
- Click Student Tab
- Click Add
- Enter student information
If I have multiple students, do I need to update each demographic page individually?
What if my student is new and has never attended a Benicia School?
You will need to enroll your student first at the school of residence. The site secretaries will be back after August 7th and you can call them for an appointment at that time. If you have already completed that process, call the District staff to get your login information.
I’m having trouble with CareDox.
I can’t login!
Use the same login information and password that is used for PowerSchool. DO NOT CREATE A NEW ACCOUNT even if prompted. This creates duplicate profiles.
I can’t find my student in CareDox
Double check you are using the exact name we have in PowerSchool. They need to match. For example if your student’s full name is “Michael Alvarado-Silva” CareDox will not recognize “Mikey Alvarado”
I never received a CareDox invite or email
Check your email’s spam/junk mail folder.
CareDox is glitchy and running slow
It may be your browser. For best results, we recommend using Google Chrome. Check to see you are using the most up to date version.
My address or emergency contact info needs to be updated
CareDox uses the same information such as address and phone numbers that PowerSchool uses. If you notice a mistake or need to make a correction, it will need to be corrected in PowerSchool. The only way to make a correction is through the office staff at your school site. Please do not make change requests through CareDox.
Who can I contact for support?
You may email firstname.lastname@example.org
What happens if I do not complete this process?
If you do not complete the registration process, your student will not be scheduled for classes. All continuing students must complete registration.
It didn’t tell me to print a signature page and I am confused.
We do not need a signature page, it is all done electronically.
How do I know when I’ve completed the process?
You will reach a final page that says, “Congratulations! You’ve almost completed the entire registration process.” Then just click on your school site to finish the process.
I don’t have a computer, how can I complete this process?
The City library has computers that you can use and our staff will be available at 350 East K Street on Friday, August 3rd from 12-4 pm and Monday, August 6th from 9 am – 12 pm.
How do I get my student’s schedule once I am done?
You will receive an email when the schedules are ready sometime in mid-August.